Who we are
Heaven Edges is a real estate and construction business based in Sargodha, Pakistan. We operate this website and use the information you provide to respond to enquiries and coordinate property services. For privacy questions, contact our team through the contact page or call +92 307 5126666.
Information you share with us
Contact and site-visit forms collect your name, phone number, optional email, project preference, message and preferred visit date where supplied. Property enquiries also identify the listing you are interested in.
Seller submissions collect your private contact details, property location, type, size, asking price, description, optional photographs, and permission to review and publish the listing. We record the submission and consent time. Please do not upload identity documents, financial information, personal contact details in images, or other information that is unnecessary for marketing the property.
How we use it
We use your details to answer questions, discuss suitable properties, verify submissions, arrange visits, coordinate with sellers and manage follow-up. Enquiries are recorded in our private customer-management system, where an administrator can assign them to the appropriate staff member. Administrators receive notifications, including email alerts, when a website enquiry arrives.
Submitting an enquiry permits us to respond to that request. It does not automatically subscribe you to unrelated promotional messages. Tell our team if you no longer want follow-up.
What appears on property listings
Seller submissions are private until an administrator approves publication. Approved property descriptions, approximate area, asking price, features and selected photos can then be seen by website visitors and search engines. Seller names, phone numbers, email addresses and internal review notes are not included in the public listing.
Buyer enquiries go to Heaven Edges. We coordinate contact and viewings through our team rather than publishing a seller directory. If you want a published listing changed or removed, contact us with its reference. Search engines and third-party caches may take time to update after removal.
Who can receive information
Authorised Heaven Edges staff can access information needed to handle your request. Hosting, email and other technical service providers process information as needed to operate these services. We may also disclose relevant information when necessary to meet legal obligations or investigate misuse. We do not publish your private enquiry or sell your contact details through this website.
Where an introduction or viewing requires us to share your contact details with another party, we will discuss this with you. Choosing a WhatsApp link opens a third-party service; any message you send there is also handled under that provider’s privacy terms.
Website operation and storage
Our servers may record technical information such as IP addresses, requested pages, browser details and errors to deliver the website, diagnose faults and limit abuse. Essential browser storage and cached media support navigation and video playback. The public website does not currently include advertising trackers or an advertising-cookie consent requirement.
Information is held in our business systems and by the providers operating those systems. Processing may occur outside your country. Access controls and secure connections help protect information, although no website or transmission method can guarantee absolute security.
How long we keep information
We retain enquiries and listing records while they are needed to follow up your request, maintain an active listing or business relationship, resolve a dispute, or meet record-keeping obligations. The period depends on the purpose and status of the record; there is no single automatic deletion period for all website submissions. Backup copies may remain until the relevant backup is replaced.
You can ask us to review information that is no longer needed. If a record must be retained, we will explain the reason when responding to your request.
Your choices
You can ask what information we hold about you, request a correction, ask to withdraw a listing or request deletion of information that is no longer needed. You can also withdraw permission for future contact. We may ask for sufficient information to verify that you are the person concerned before disclosing or changing a record.
Use our contact page and include “Privacy request” in your message. Please provide a listing reference where relevant, rather than sending identity documents through a general enquiry form.
Changes to this policy
We will update this page when our website or information-handling practices change. The effective date above identifies the current version.